Straight answers to the questions venue owners ask us most. If yours is not here, get in touch and a music supervisor will answer it personally.
Straight answers to the questions venue owners ask us most. If yours is not here, get in touch and a music supervisor will answer it personally.
No. Spotify and Apple Music are licensed for personal listening, so playing them in a bar, restaurant, shop or hotel breaks their terms and leaves you without the licences a commercial space needs. Spotify is built for individual listeners. We build for commercial spaces: zone-specific scheduling, daypart programming, brand-aligned curation, licensing compliance and a dedicated music supervisor rather than a helpdesk.
Playing music in a commercial setting in the UK requires licences from PPL and PRS for Music, issued together as TheMusicLicence by PPL PRS. MAV Music is an authorised partner and can advise on what your venue needs. Every play on our players is logged, so licensing reporting is automatic rather than estimated, and our service keeps you fully compliant.
Every venue gets a MAV player: a small hardware unit, installed by us and connected to your sound system. It downloads its playlists and schedule over the air, then runs the day on its own, so if the internet drops the music does not. One player can run two independent zones, for example bar and restaurant. Scheduling lives in the cloud and is set by day, time and zone, and we monitor every player remotely so we see a problem before you do.
Yes. The client portal works from any phone and gives your team live control of every player: play, stop, skip, switch playlist, volume, mute, block a track or star a favourite. Changes reach the venue in seconds. We handle the curation and scheduling, and schedule changes are requested through the portal and applied by us so the programme stays on brand. Most clients prefer to leave it to us, but the option is always there.
Yes. We programme venues across five continents, from Capella Hotels in Singapore, Bali and Bangkok to Flight Club across the United States and Fari Islands in the Maldives. The platform runs anywhere with an internet connection, and the player keeps playing if that connection drops.
Pricing depends on the size and complexity of your venue, the number of zones and the level of curation required. We offer packages for single-site businesses and multi-location groups. Tell us about your venue and we will come back with a tailored quote.
Those are software subscriptions you run yourself. MAV Music is a music supervision agency: a dedicated supervisor who knows your brand, your venues and your customers builds and maintains the programme, backed by our own hardware players, cloud scheduling and automatic licensing reporting. You get a person who understands what you are trying to do, not a helpdesk.
Yes. MAV Live covers DJs, bands and artists from our roster for hotel and restaurant residencies, corporate and private events, and fashion and brand events. Every act is vetted, experienced and briefed on your brand before they arrive, and we handle sourcing, briefing, technical requirements and on-the-night coordination.
A full music consultancy typically takes two to four weeks from initial brief to delivery, and we can move faster for a venue launch with a fixed opening date. We install the player and connect it to your sound system, then monitor it remotely from day one.
The music keeps playing. Each player stores its playlists and schedule locally, so an outage does not interrupt the music. The portal reconnects by itself when the connection returns, and any plays logged during the drop are sent through afterwards so your licensing reporting stays complete.